Privacy Policy

At Anonymous Agency (legally operating as Anonymous Group (Global) LTD), we take your privacy seriously. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, contact us, or engage with our services. We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Anonymous Agency is the trading name of Anonymous Group (Global) LTD, a UK-based creative marketing company working with clients around the world. Our business is built on trust and collaboration, and protecting your privacy is an essential part of that. This policy applies to any personal data we collect and process through our website, email communications, or during the course of providing our services.

What We Collect

When you reach out to us, whether through an enquiry form, by email, or when beginning a project, we may collect personal data such as your name, email address, company name, and any relevant project or communication details. This helps us understand your needs, respond effectively, and provide the most appropriate services. We also collect email addresses for our mailing list, which you can unsubscribe from at any time using the link provided in each message.

Marketing Emails

If you engage with us or express interest in our services, we may occasionally send you email updates about our work, industry insights, or offerings we think you'll find valuable. We always respect your preferences. Every marketing email includes a clear option to unsubscribe, and you can do so at any time. We will never add you to a mailing list without your consent or a legitimate interest.

Legal Basis for Processing

Under UK GDPR, we must have a lawful basis for using your personal data. We rely on two main legal bases:

Legitimate Interests, for example, when responding to your enquiries or managing project communications
Consent, when you actively subscribe to our mailing list or agree to receive marketing content

We only process personal data in ways that are fair, relevant, and expected in the context of our services.

Your Data Rights

Under UK data protection laws, you have several rights regarding your personal data. These include:

The right to access the personal data we hold about you
The right to correct inaccurate or incomplete data
The right to request deletion of your data
The right to restrict how we use your data
The right to object to the use of your data for direct marketing
The right to withdraw consent at any time

To exercise any of these rights, contact us using the details provided below. We aim to respond to all requests within one month.

Data Security and Storage

We take all reasonable steps to ensure your personal data is protected. This includes using secure systems, limiting access to authorised personnel, and regularly reviewing our data handling practices. Data is stored either on secure UK-based servers or with trusted cloud providers that meet high security standards. While no system is completely immune to risk, we are committed to doing everything we can to keep your information safe.

International Transfers

Because we serve clients across the globe, your personal data may be transferred or accessed outside the UK. We make sure any such transfers comply with UK GDPR by working only with providers that offer appropriate safeguards, such as standard contractual clauses or operating in countries deemed adequate by UK authorities.

Google Analytics

We use Google Analytics to understand how visitors interact with our website and to improve user experience. This tool collects anonymous data including page views, time on site, and browser type. Google may set cookies to collect this information. You can disable cookies through your browser settings if you prefer not to be tracked in this way.

Contact Forms

When you use a contact form on our website, the information you submit is sent directly to us via email and is not shared with third parties. We use this information solely to respond to your enquiry or begin a business conversation. Your data is kept confidential and handled in line with this privacy policy.

If you have any questions about how we use your personal data or would like to make a data-related request, you can contact us at:

Email: enquiries@anonymousgroup.net
Business Name: Anonymous Group (Global) LTD
Trading As: Anonymous Agency and Anonymous Creative Agency
Location: Wales, UK